Privacy Policy

1. Introduction

SWPPP Hub ("Company," "we," "us," or "our") operates the website located at www.swppphub.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or submit an inquiry through the Site. This Site operates as a lead generation and referral platform connecting individuals and organizations seeking Stormwater Pollution Prevention Plan (SWPPP) consulting, NPDES permitting assistance, Best Management Practices (BMP) guidance, and related environmental compliance services ("Services") with third-party licensed service providers ("Contractors" or "Service Partners").

BY USING THIS SITE, YOU EXPRESSLY CONSENT TO THE COLLECTION AND USE OF YOUR INFORMATION AS DESCRIBED IN THIS POLICY. If you do not agree to this Policy, do not use this Site or submit any forms.

2. Information We Collect

2.1 Information You Provide Directly

When you submit an inquiry, contact form, or quote request on the Site, we may collect:

  • Full name
  • Email address
  • Phone number
  • Business or company name
  • Project location (city, state, zip code)
  • Project type (construction, industrial, municipal, etc.)
  • Land disturbance acreage
  • Permit status or permit number (if applicable)
  • Any other information you voluntarily provide in free-text fields

2.2 Information Collected Automatically

When you visit the Site, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs and exit pages
  • Pages viewed, time on page, and click behavior
  • Device identifiers
  • Geographic location data (city/state level derived from IP)
  • Cookies and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

We may receive information about you from third-party sources including analytics providers (e.g., Google Analytics), advertising networks, and call tracking platforms (e.g., CallRail or similar services) if you interact with a tracked phone number displayed on the Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Lead Delivery: To forward your inquiry to one or more licensed SWPPP consultants, environmental engineers, or compliance specialists who may contact you regarding your project needs.
  • Communications: To respond to your inquiries, confirm receipt of form submissions, and send service-related messages.
  • Site Improvement: To analyze usage patterns, diagnose technical issues, and improve Site performance.
  • Marketing (with consent): To send promotional emails or follow-up messages if you have opted in. You may opt out at any time (see Section 9).
  • Legal Compliance: To comply with applicable laws, respond to legal process, and enforce our Terms & Conditions.
  • Fraud Prevention: To detect and prevent fraudulent submissions or misuse of the Site.

4. How We Share Your Information

We do not sell your personal information to data brokers or unrelated third parties. However, we do share your information in the following circumstances:

4.1 Service Partners / Contractors

When you submit a form on this Site, your contact information and project details will be shared with one or more third-party SWPPP or environmental compliance service providers in your geographic area. By submitting a form, you explicitly consent to being contacted by these providers via phone, email, or text message regarding your inquiry.

Important: These Service Partners operate independently. SWPPP Hub does not control their privacy practices. We encourage you to review each partner's privacy policy before sharing additional information with them directly.

4.2 Analytics and Technology Providers

We share data with trusted vendors who process it on our behalf, including:

  • Web analytics providers (e.g., Google Analytics, Cloudflare Web Analytics)
  • Call tracking providers (e.g., CallRail, WhatConverts)
  • Email service providers (e.g., Mailchimp, SendGrid)
  • CRM platforms (e.g., GoHighLevel, HubSpot)

These vendors are contractually restricted from using your data for purposes other than providing services to us.

4.3 Legal Requirements

We may disclose your information if required by law, court order, subpoena, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of SWPPP Hub, our users, or the public.

4.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to a successor entity. We will provide notice if such a transfer results in a materially different use of your data.

5. Consent to Be Contacted — TCPA Notice

BY SUBMITTING ANY FORM ON THIS SITE, YOU EXPRESSLY CONSENT, PURSUANT TO THE TELEPHONE CONSUMER PROTECTION ACT (TCPA), 47 U.S.C. § 227, TO RECEIVE CALLS, TEXT MESSAGES (INCLUDING VIA AUTOMATED DIALING SYSTEMS OR PRERECORDED MESSAGES), AND EMAILS FROM SWPPP HUB AND/OR ITS SERVICE PARTNERS AT THE PHONE NUMBER AND EMAIL ADDRESS YOU PROVIDED, EVEN IF YOUR NUMBER IS ON A STATE OR FEDERAL DO-NOT-CALL REGISTRY. Message and data rates may apply. You may revoke consent at any time by emailing privacy@swppphub.com or replying "STOP" to any text message.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (pixels, web beacons, local storage) to:

  • Remember your preferences
  • Analyze Site traffic
  • Serve retargeting advertisements

Types of cookies we use:

| Cookie Type | Purpose | Examples | |---|---|---| | Strictly Necessary | Site functionality | Session cookies | | Analytics | Traffic analysis | Google Analytics (_ga) | | Marketing | Retargeting ads | Meta Pixel, Google Ads | | Functional | User preferences | Language, region settings |

You can manage or disable cookies via your browser settings or via a cookie consent manager displayed on the Site. Note that disabling certain cookies may affect Site functionality. We honor Global Privacy Control (GPC) browser signals to the extent required by applicable law.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, typically:

  • Inquiry/lead data: Up to 24 months from the date of submission
  • Analytics data: Per the retention settings of the applicable platform (e.g., Google Analytics default is 14 months)
  • Call recordings: Up to 12 months if call tracking is enabled

After the applicable retention period, data is deleted or anonymized.

8. Data Security

We implement industry-standard technical and organizational security measures including:

  • HTTPS/TLS encryption for all data in transit
  • Access controls limiting data access to authorized personnel
  • Regular security assessments

No method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security and disclaim liability for unauthorized access beyond our reasonable control.

9. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

California Residents (CCPA/CPRA)

  • Right to know what personal information is collected and how it is used
  • Right to delete personal information
  • Right to opt out of the "sale" or "sharing" of personal information
  • Right to correct inaccurate personal information
  • Right to non-discrimination for exercising these rights

To exercise these rights, submit a verified request to: privacy@swppphub.com

Virginia, Colorado, Connecticut, Texas, and Other U.S. State Residents

You may have similar rights under your applicable state privacy law. Contact us at the email above to submit a request.

EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have rights under GDPR including access, rectification, erasure, restriction, data portability, and the right to object. Our lawful basis for processing is legitimate interest and consent (for marketing). Contact our Data Protection representative at privacy@swppphub.com.

Opt-Out of Marketing

To opt out of marketing emails, click "Unsubscribe" in any email or contact privacy@swppphub.com. To opt out of SMS, reply "STOP."

10. Children's Privacy

This Site is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, contact us immediately at privacy@swppphub.com and we will delete it promptly.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Policy. For material changes, we will provide more prominent notice (e.g., a banner on the Site or email notification to known users).

13. Contact Us

For questions, requests, or concerns about this Privacy Policy:

SWPPP Hub Email: privacy@swppphub.com Website: www.swppphub.com

This Privacy Policy was last reviewed and updated on March 20, 2026.